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Privacy Policy

Captured by Kate (referred to as "we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us in any way.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
 

We collect personal information to provide and improve our services. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and postal address.

  • Booking Information: Details regarding your photography session, including session type, location, and preferences.

  • Payment Information: Credit card details or other payment information for services rendered.

  • Technical Information: Information related to your use of our website, such as IP address, browser type, and device information.

2. How We Collect Information
 

We collect personal information through the following methods:

  • Direct Interaction: You may provide personal details when booking a session, contacting us, or subscribing to our newsletter.

  • Website Use: We automatically collect information when you visit our website through cookies and other tracking technologies.

  • Third-Party Providers: We may collect information from third-party services, such as payment processors or social media platforms.
     

3. How We Use Your Information
 

We use the personal information we collect for the following purposes:

  • To provide and deliver photography services, including scheduling, shooting, and editing sessions.

  • To process payments and manage billing information.

  • To communicate with you regarding your sessions, promotions, or inquiries.

  • To improve our website and services based on your feedback and usage patterns.

  • To comply with legal obligations.

4. Sharing Your Information
 

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors, website hosting) to help us provide our services.

  • Legal Compliance: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.

5. Data Security
 

We take reasonable precautions to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no data transmission or storage system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices
 

Under the Privacy Act 1988, you have the right to access, update, and correct your personal information. You may also request that we delete your personal information, subject to certain exceptions.

If you would like to exercise any of your rights, please contact us at info@capturedbykate.com.au.

7. Cookies and Tracking Technologies
 

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files that are stored on your device to collect information such as your browsing behavior. You can manage cookie preferences through your browser settings.

8. Links to Other Websites
 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. International Data Transfers
 

We primarily operate in Australia. However, if you are accessing our services from outside Australia, please be aware that your personal information may be transferred to and processed in Australia.

10. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective from the date of publication.

11. Contact Us
 

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@capturedbykate.com.au

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